Legal Rules Cover Access and Records
Our Legal notice explains who may access the account, what checks can apply, and how we handle records connected with deposits, withdrawals and account messages. Eligibility depends on local law, so you should confirm that access is permitted for your location before opening an account. Phone
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verification is required before account access, and the details you submit must remain accurate so we can match account activity with the correct person. Payment references can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, because these records help us check wallet status
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and resolve a receipt question. We may pause an account while a policy or identity check is completed. Read the full Legal notice from the policy link, and contact us through the account support path if a clause or decision needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.